Support

Common questions

I'm stuck. Is there a hint system?

Deliberately, no. But you are never actually stuck: every keyword that opens a fact appears in plain readable text somewhere you can already reach — an evidence item, another character's message, a file on a mirrored device, a headline in The Ledger. If a conversation is going nowhere, the way forward is to go and read something.

Someone has stopped replying to me.

You pushed too hard. People lock you out for a while, and they tell you before they do it. New evidence reopens any line — attach something they can't argue with and they'll answer.

What is the shift clock?

The game runs on a shift of real time. When it ends, you can watch a short ad to go back on the clock, or buy the one-time pass that removes the ad for good. Your case is never lost or reset — every file, statement and thread stays exactly where you left it.

I bought the pass and it hasn't applied.

Purchases restore automatically on the same Apple Account. If it hasn't, email us and we'll sort it out.

Does my progress sync between devices?

Not currently. Progress is stored on the device you play on.

A voice line played as text.

Audio never blocks the game. If a clip can't load, the line is shown as text with a small "audio unavailable" note and play continues. Nothing is lost.